Privacy Policy – Repair-It Oy

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In this privacy policy, we describe how Repair-It Oy (“we”) processes personal data on our website www.repair-it.fi and in connection with our services.

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Controller and Contact Details

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Controller: Antti Kantonen

‍Business ID: 3370975-3

‍Phone: +358 41 310 4192

‍Email: antti@repair-it.fi

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What Data We Collect

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We collect data in two ways:

  • Information provided by you: When you contact us via a form or otherwise, we collect your name, phone number, email address, address details, and the content of your message.
  • Automatically collected data (cookies): We may in the future use Google Analytics and Meta Pixel to collect information about website usage and advertising performance (e.g., page loads, conversions, and browser data). This data is used solely for marketing and website development.

We never sell personal data to third parties.

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Purposes for Processing Data

  • Responding to inquiries, preparing quotes, and customer communication.
  • Targeting marketing and measuring the performance of advertising and the website (Google Analytics, Meta Pixel).
  • Fulfilling legal obligations, such as accounting.

Legal Basis for Processing

  • Contract: Responding to inquiries and delivering the service.
  • Consent: Marketing and analytics cookies.
  • Legitimate Interest: The necessary technical operation and security of the website.
  • Legal Obligation: Retention of accounting materials.

Cookies and Consent Management

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We use cookies for website functionality and marketing. Marketing and analytics cookies are set only with your consent.

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You can manage your consent via the website's cookie banner and delete cookies from your browser settings at any time.

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Data Retention Periods

  • Contact form data: We retain data for a maximum of 90 days, unless the customer relationship requires longer retention.
  • Marketing and analytics data: Retained in accordance with Google's and Meta's default policies.
  • Accounting data: Retained for the period required by law.

Data Recipients and Transfers

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The following service providers process data on our behalf:

  • Analytics and advertising: Google (Google Analytics) and Meta (Meta Pixel).
  • Website hosting: Webflow (hosting service).

These operators may process data outside the EU/EEA area (e.g., in the United States). Transfers are protected by mechanisms required by law, such as the EU Commission's Standard Contractual Clauses.

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Data Security

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We protect personal data with appropriate technical measures, such as access control. Access to data is restricted only to those employees who need it for their work duties.

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Your Rights

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You have rights under the General Data Protection Regulation (GDPR):

  • Inspect your own data.
  • Request the rectification or erasure of your data.
  • Restrict or object to the processing of your data.
  • Withdraw your consent at any time.
  • Lodge a complaint with the supervisory authority (Office of the Data Protection Ombudsman).

You can exercise your rights by contacting the controller mentioned above.

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Children's Privacy

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Our website and services are not directed at minors, and we do not knowingly collect their data.

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Changes to This Policy

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We may update this privacy policy as needed. The latest version is always available on this page.

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Last updated: 14 January 2026

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